Under general supervision, provide chair side assistance to the dentist; perform related duties; and assists with clerical work as needed.
ESSENTIAL JOB FUNCTION:
Perform duties according to the Dental Practice Act.
Explain NEMS’ system and clinic services to new clients. Direct clients to appropriate services as needed.
Direct escort clients to assigned operatories.
Maintain confidentiality on matters concerning clients.
Refer clients to supervisor in situations that cannot be handled.
Maintain a neat, tidy and well organized work/treatment area.
Follow NEMS safety protocol.
Perform other duties as assigned by Supervisor and President & CEO.
Greets and prepares patients for the dentist.
Prepare operatories and equipment for patient treatment.
Assist in taking patient’s medical history.
Provides chair side assistance to the dentist using four - handed dentistry techniques.
Takes, processes, and mounts dental radiographs.
Maintains dental operatories, dental laboratory, dental equipment and sterilization area in proper working order.
Sorts dental instruments and set up trays for patient treatment.
Carries out limited dental laboratory procedures such as pouring models of impression.
Assist in topical fluoride administration.
Ensure that the patient’s record, Superbills and all relevant paperwork are completed and routed to the front desk.
Ensure that proper arrangement is made for the patient’s follow–up care.
Carry out close up procedures at the end of the day.
Clean and sterilize dental instruments using the ultrasonic machine and steam sterilizer.
Disinfect operatories and treatment area according to NEMS infection control protocol.
Follow NEMS infection control protocol.
DENTAL HEALTH EDUCATION:
Provide dental health education, including oral hygiene instruction and dietary advice, to patients and to target groups of outreach program.
Perform dental screening for NEMS members.
Schedule appointments for clinic providers.
Keep track of DentiCal or insurance authorization and schedule appointment accordingly.
Inform providers of any changes in the day’s schedule.
Handle dental records, filing appropriate information in dental charts, file X-rays.
Handle medical records, requesting charts from Medical Department as needed.
Prepare charts for scheduled clients.
Obtain and update necessary information from clients and enter in dental charts. For example, DentiCal, MediCal, Medicare and private insurance coverage, current address and telephone number, etc.
Enter updated information on Superbill.
Assist with front duties including appointment scheduling, chart filing, Superbill entry, typing etc.
Completion of a qualified dental assistant training program.
Certificate to work as a Dental Assistant in the State of California.
Knowledge of cleaning and sterilizing procedures for dental instruments and equipment.
License in California to take dental radiographs.
Ability to assist in the teaching of preventive dentistry to patients.
Ability to deal courteously, tactfully and effectively with patients of all ages and all walks of life while working under constant pressure.
Ability to work well as team with other dental staff and other staff in NEMS.
Bilingual in Chinese or Vietnamese and English. Ability to speak fluently and enunciate clearly in both languages.
Ability to type at speed of 45 words per minute.
Knowledge of community resources desirable.
NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce.
Persuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.